FAQ

Frequently Asked Questions

Where do you ship?

We currently ship across the UK. International delivery will be coming soon!

How long does delivery take?

Standard delivery usually takes 3–5 business days once dispatched. Please note that delivery times may be longer during sales or peak periods, and that business days do not include weekends or holidays.

You’ll receive tracking details as soon as your order is on its way.

What materials do you use?

All our products are carefully sourced and chosen for durability, safety, and everyday practicality — from smooth silicone to calming cotton and natural wood.

Our packaging is also plastic-free wherever possible — using recyclable boxes, tissue, and stickers.

Why silicone instead of plastic?

We choose food-grade silicone because it’s safer, longer-lasting, easy to clean, and free from BPA, lead, and phthalates.

Can I return an item?

Yes, you can return unused items in their original packaging within 14 days. Please see our Return and Refund policy for details.

What if my item arrives damaged or faulty?

No stress — just email us within 24 hours at hello@babblidoo.com with a photo, and we’ll make it right. Please note: if you’ve chosen for the parcel to be left outside your door, we can’t be liable for loss or damage after delivery.

Do you offer gift wrapping?

Yes. You can add our Deluxe Gift Wrap at checkout — the perfect finishing touch for a thoughtful gift. I you wish, you can ship directly to the recipient. We don’t include pricing in gift orders, so it’s ready to give.

Are your products safe for babies?

Yes. Every Babblidoo product is tested to European and UK toy safety standards (EN71). All our products carry the CE mark, and selected products also have UKCA certification. The UK government currently recognises CE as valid for sale in the UK (until at least December 2027), so you can shop with confidence. When UKCA fully replaces CE in the future, all Babblidoo products will carry both. If you’d like to see the official paperwork (Declarations of Conformity), just ask — we’re happy to share.

As with all baby essentials, we recommend supervising your little one during mealtimes and playtimes.

How can I contact you?

Drop us a message anytime at hello@babblidoo.com — we’re here to help.